Your subscription works on almost any screen. You only need a TV app, free on most devices, and the details we sent you by email.
If you open the link in a browser nothing happens, or a strange file downloads. That is normal and nothing is broken. That link is your channel list and it has to be pasted inside an app. The app reads the list and puts the channels on screen.
In the app choose Xtream Codes, or Login with Xtream Codes API. Then fill in the host, username and password we sent you. This is the best option, because it brings the TV guide and sorts channels into categories.
If the app has no Xtream Codes option, choose the playlist option, usually called M3U URL or Add playlist, and paste the full link we sent you.
All apps below are third party apps that simply play lists. TV Portugal provides the access, the app is only the player.
Where to install: Google Play
Where to install: App Store
Where to install: Google Play or Amazon Appstore
Where to install: the TV's own app store
Where to install: App Store
Where to install: the app official website
That is fine. Any IPTV app that can read a playlist will do, use whichever you prefer or whichever is available on your device. They all work the same way. Inside the app look for the Xtream Codes option and enter the host, username and password, or look for the M3U playlist option and paste the link. If you are unsure which to pick, talk to us in the chat.
Your subscription gives you access to the channels, movies and series. The app you use to watch them belongs to another company and is independent of us. Most are free, but some charge a licence or a Premium version, and that is paid to the app maker, never to TV Portugal. We receive nothing from those licences and we cannot activate or unlock them either. There is always a free alternative for every device, listed above.
Your subscription includes movies and series. Some apps, however, keep that part for their own paid version. The most common case is TiviMate, which is excellent for live channels but asks for its Premium version for movies, series and for loading more than one playlist. That version is paid to the app maker, not to TV Portugal. If you want everything at no extra cost, use IPTV Smarters Pro, which is free and shows channels, movies and series. Nothing stops you having both apps installed.
Apps on these televisions usually give you a few trial days and then ask for a one time licence, around ten euros, paid once to the app maker. It is not a TV Portugal charge and has nothing to do with your subscription. If you would rather avoid that licence, an Android box or a Fire TV Stick plugged into the television solves it, and the apps there are free.
The link does not open in a browser. Install one of the apps above first and paste the link there, or use the username and password.
That is the licence of the app itself on the Smart TV, not your subscription. See the Samsung and LG note above.
It is almost always the internet connection. Use cable if you can, otherwise 5 GHz wi-fi. If only one channel is affected, tell us which one and we will check it.
Check that everything was copied, with no spaces at the start or end, and that the host includes the port. If it continues, talk to us in the chat.
Talk to us in the site chat and we will help. Tell us which device you have so we can get straight to it.
Open the chat